Shipping and Delivery

At haute.luxe, we are committed to providing you with efficient and reliable shipping options. Please review our shipping and delivery policies below.

Shipping Options

• Carriers: We ship via USPS, UPS, FedEx, and DHL.  We can ship worldwide.
• Buyer’s Expense: Shipping costs are the responsibility of the buyer unless the item is clearly marked with an indication that shipping is included or free.
• Insurance: Optional but strongly recommended. Declare insurance and shipping preferences at the time of purchase.

Responsibilities

• Return Shipping: The buyer is responsible for return shipping costs.
• Invalid Address: We are not responsible for re-shipping due to invalid addresses or failure to obtain a signature.
• Losses: Any losses during transit are the buyer’s responsibility unless insurance is purchased from the carrier.

Packaging

• Expert Packing: We expertly pack all items using new or gently pre-loved materials.
• Environmental Commitment: We strive to use reusable or recyclable materials and prefer to reuse materials when possible.

If you have any questions or need further assistance, please contact our customer service team.